ChatGPT Java：如何实现智能情感分析与客户反馈处理

import com.google.cloud.language.v1.*;
import com.google.protobuf.ByteString;

import java.io.IOException;

public class SentimentAnalysis {

    public static void main(String[] args) throws IOException {
        LanguageServiceClient language = LanguageServiceClient.create();

        Document document = Document.newBuilder()
                .setContent("我非常喜欢这家餐厅！")
                .setType(Document.Type.PLAIN_TEXT)
                .build();

        AnalyzeSentimentRequest request = AnalyzeSentimentRequest.newBuilder()
                .setDocument(document)
                .setEncodingType(EncodingType.UTF16)
                .build();

        AnalyzeSentimentResponse response = language.analyzeSentiment(request);

        Sentiment sentiment = response.getDocumentSentiment();
        System.out.printf("情感分析结果为：
");
        System.out.printf("情感得分：%f
", sentiment.getScore());
        System.out.printf("情感极性：%s
", sentiment.getMagnitude() > 0 ? "正面" : "负面");

        language.close();
    }
}

import com.google.gson.Gson;

import java.util.ArrayList;
import java.util.List;

public class FeedbackProcessor {

    public static void main(String[] args) {
        List<String> feedbacks = new ArrayList<>();
        feedbacks.add("服务非常满意，员工态度很好！");
        feedbacks.add("产品质量不错，但价格偏高。");
        feedbacks.add("客服反应慢，不能及时解决问题。");

        for (String feedback : feedbacks) {
            float sentimentScore = analyzeSentiment(feedback);
            System.out.printf("反馈内容：%s
", feedback);
            System.out.printf("情感得分：%f
", sentimentScore);
        }
    }

    private static float analyzeSentiment(String feedback) {
        // 此处调用情感分析API，获取情感得分
        // ...

        // 这里只是示例，返回一个随机数
        return (float) Math.random();
    }
}